Frequently Asked Questions


For Professional Services Firms


  • How can outsourcing enhance my firm's productivity and efficiency?

    Outsourcing with Remotely Philippines enables your firm to delegate routine and time-consuming tasks to our specialized team. This allows your team to focus on higher-value strategic activities, thus enhancing productivity. Our team has years of experience in audit and accounting, which ensures tasks are completed efficiently and accurately.

  • What is the process of audit and accounting outsourcing?

    At Remotely Philippines, we aim to make the process of outsourcing as seamless as possible. We begin by conducting a comprehensive needs assessment to understand your needs. We then propose a solution, aligning our team of experienced accountants and auditors with your specific needs. Behind the scenes, we'll tap into our wide network of audit and accounting professionals to find the best person for your team. Once the terms of service are agreed upon, we manage the onboarding process carefully to ensure a smooth transition of tasks and assignments.

  • How can I ensure that the service provider will adhere to standards and regulations?

    At Remotely Philippines, we pride ourselves on maintaining the highest professional standards. Our team is well-versed in international and local accounting and auditing standards, tax laws, and regulations. We also conduct regular internal audits and trainings to ensure our team's knowledge is up-to-date.

  • How can I maintain client confidentiality when outsourcing?

    We understand the importance of data security and client confidentiality. We have built strong security procedures and trained every person in our organization to ensure that our client data remains secure at all times. In addition, we sign a non-disclosure agreement with our clients at the beginning of the engagement.

  • Will I lose control over the accounting and audit tasks that are outsourced?

    No, you will not lose control. Although we handle the tasks, we work closely with you, adhering to the policies and guidelines set by your firm. Regular updates and transparent communication ensure that you maintain strategic control and oversight.


Outsourcing


  • Can Remotely Philippines scale its services according to our needs?

    Absolutely! We understand that your needs may evolve over time. As your business grows or your requirements change, you can scale your team with us.

  • How cost-effective is outsourcing compared to hiring in-house?

    Outsourcing with us can be extremely cost-effective. You save on overhead costs related to sourcing, recruiting, training, and retaining in-house staff. You can also save on other overhead expenses associated with employing a full-time staff, such as employee benefits, assets, and office space. 


    We provide high-quality services at a competitive price point so you'll get the best value for your investment.

  • How does Remotely Philippines ensure the security of our data?

    Remotely Philippines has a robust information security management system. We employ encryption, secure networks, firewalls, and multi-factor authentication to protect client data. We train our team members to ensure that your data remains secure at all times.

  • What range of services does Remotely Philippines offer?

    Remotely Philippines offers a comprehensive range of services including audit support, bookkeeping, taxation, financial reporting, and payroll processing. Our team of seasoned outsourcing experts can tailor these services to meet your specific needs. 


    Aside from audit and accounting, we also provide solutions in areas such as software development, data analytics, data entry and management, virtual assistance, marketing and lead gathering, IT support, and customer service.

  • What are the key terms and conditions in Remotely Philippines' service contract?

    Our contract clearly defines the scope of services, pricing, data privacy, dispute resolution mechanisms, and termination clauses. We maintain complete transparency in our dealings and are committed to upholding the terms agreed upon.

  • What is Remotely Philippines' pricing structure?

    We offer a straightforward pricing model with a flat fee, depending on your requirements. We ensure complete transparency in our pricing with no hidden costs.

  • What quality assurance processes does Remotely Philippines have in place?

    At Remotely Philippines, quality is at the heart of everything we do. We assign a manager-in-charge for every client to ensure that we deliver the highest level of service quality. We also conduct regular performance evaluations.

  • What happens if the outsourcing partnership doesn't work out as expected?

    We are committed to the success of our clients and make every effort to resolve any concerns or issues that may arise. 


    However, if for some reason the partnership doesn't work out as expected, we have clear terms in our contract for termination. Our goal is to ensure that the transition, either at the start or end of the engagement, is smooth and minimally disruptive to your business.

  • How do I get started?

    Get in touch with us and schedule a quick discovery call with our outsourcing experts. 

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